Consumer Reports Delusional in Picking Samsung BlackJack as Top Smartphone

It's possible that two people can see the same movie and have opposite reactions. Such is the case with me and Consumer Reports, which recently published its top rated smartphones. Here they are in order:

  • Samsung Blackjack II (WinMo; overall winner)
  • T-Mobile Wing (HTC WinMo)
  • Motorola Moto & T-Mobile Shadow (tied)
  • BlackBerry Pearl Flip & Pantech Duo (tied)
  • AT&T Tilt (HTC WinMo)
  • Palm: Centro, Treo 800 & 755 (tied)
  • iPhone (tied for 6th with Palm devices)
  • Android G1

The BlackBerry Storm and Bold were not evaluated.

Here's how Consumer Reports explains this overall scoring:

Overall score is based mainly on Voice quality, Ease of use, Talk time, and PDA ease of use, with Sensitivity also considered. The displayed score is out of a total of 100 points.

When pricing, voice quality and talk time, etc are factored in I can see how some of these phones might succeed. However, this ranking is nothing less than delusional in terms of utility and usability. Yes, I have my personal biases but the emphasis placed on certain of the criteria are misguided in the smartphone context.